Privacy Policy

When you use our website or place an order, we may collect the following information:

• Personal Identification: Your full name, phone number, and email address.
• Delivery Information: Your street address, nearest landmark, city, and postal code.
• Order Information: Details of the products you purchase, quantities, and order totals.
• Device Information: Browser type, IP address, and general location.
• Communication Records: Messages sent to us via WhatsApp, Messenger, or our contact form.

We do not collect or store payment card information. All current transactions use Cash on Delivery.

We use the information we collect for the following purposes:

• Order Processing: To confirm, process, and deliver your orders.
• Customer Support: To respond to your queries via WhatsApp, Messenger, or email.
• Communication: To send order confirmations and delivery updates.
• Fraud Prevention: To verify orders and prevent fraudulent transactions.
• Website Improvement: To analyse how our website is used and improve user experience.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery Partners: Your name, phone, and address may be shared with our courier partners to fulfil your order.
• Legal Requirements: We may disclose information if required by law.
• Business Transfer: In the event of a merger or acquisition.

We take reasonable measures to protect your personal information:

• Order notifications are sent via WhatsApp and Formspree — both use encrypted connections (HTTPS/TLS).
• Your cart and wishlist data is stored locally on your device (localStorage) and never transmitted to our servers unless you place an order.
• We limit access to your personal information to authorised team members only.

Our website uses browser local storage (not traditional cookies) to save your cart and wishlist between visits. This data stays on your device and is not sent to our servers.

We may use third-party analytics tools (such as Google Analytics) which may set cookies. You can disable cookies in your browser settings.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request that we delete your personal information.
• Objection: Object to how we process your information.

To exercise any of these rights, contact us at aliraxaa95@gmail.com.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

If you have any questions about this Privacy Policy, please contact us: